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    Red Screen Artifacts When flux is on

    Windows v4
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    • J
      jcaplan916 @herf
      last edited by

      @herf Just wondering if there is a known solution?

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      • herfH
        herf
        last edited by

        This thread is getting long - we have fixed several issues up above.

        What I think is remaining is the Intel Xe color artifacts, so two things:

        1. Can anyone post a photo of the screen?
        2. Can you install the "Intel Graphics Command Center" (Windows Store) and see if the color settings tell us anything?
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        • herfH
          herf
          last edited by

          For everyone waiting patiently on the Intel Xe fix, I believe we have found & fixed it. Please try this version:

          https://forum.justgetflux.com/topic/7942/v4-120-update-june-2021

          ? 1 Reply Last reply Reply Quote 0
          • B
            bergeboonp60
            last edited by

            Hello, yesterday, while fulfilling my work obligations for time tracking software, I got the same blue line, I don’t understand why.

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            • ?
              A Former User @herf
              last edited by

              @herf I'm using 4.120 and using Intel Iris Xe. Unfortunately I continue to see artifacts, in particular when watching YouTube videos. Currently on Graphics Driver version 27.20.100.9126, the latest from my OEM (HP).

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              • herfH
                herf
                last edited by

                Hi @planet can you post f.lux options > driver info?

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                • ?
                  A Former User
                  last edited by

                  Sure @herf, here is what is shown:

                  Intel Corporation 27.20.100.9126: Intel(R) Iris(R) Xe Graphics (20201223)
                  
                  Generic PnP Monitor, 309 x 174mm, built 2019
                  Chromaticities: 
                    R=0.589844 0.349609
                    G=0.330078 0.554688
                    B=0.153320 0.119141
                    W=0.313477 0.329102
                    sRGB gamut: 63%, AdobeRGB gamut: 40%
                  
                  Unlimited gamma ramp=1, Internal ramp=0
                  Monitor 1 on Intel(R) Iris(R) Xe Graphics
                    Has VCGT profile=0, Gamma Ramp works=1
                  
                  Windows Build: 19043.1110
                  
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                  • G
                    GH_RSC
                    last edited by

                    This post is deleted!
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                    • G
                      GH_RSC
                      last edited by

                      Hello, image.png

                      Please can you help me resolve an issue for one of our users.

                      They have reported that when using the colour labelled as 'incandescent' (2700 K) lines appear (The 'halogen' (setting at 3400K) does not seem to see the red lines).

                      We have updated the laptop video drivers, confirmed the issue occurs if the laptop is unplugged for all other devices, and tried Display Settings > Night light > Night light settings > toggle on and off.

                      The issue is seen on laptop screen and monitors connected.

                      It is a new Lenovo X13 laptop.

                      We have tried the latest version of the software.

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                      • herfH
                        herf @Mathieu
                        last edited by

                        @Mathieu can you post f.lux options > driver info?

                        G 1 Reply Last reply Reply Quote 0
                        • G
                          GH_RSC @herf
                          last edited by

                          @herf image (1).png

                          herfH 1 Reply Last reply Reply Quote 0
                          • herfH
                            herf @GH_RSC
                            last edited by

                            @GH_RSC can you try updating f.lux? This one seems pretty old and we did fix a bug like this a couple years ago.

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                            • G
                              GH_RSC @herf
                              last edited by

                              @herf

                              Thanks for your help, updating the client has resolved, however it has installed to the user profile (appdata \ local).

                              Are you able to provide a corporate version (Royal Society of Chemistry).

                              Many thanks
                              Greg

                              herfH 1 Reply Last reply Reply Quote 0
                              • herfH
                                herf @GH_RSC
                                last edited by

                                @GH_RSC Hi Greg, our corporate build is up to date, and it now deactivates on uninstall. Please visit https://justgetflux.com/checkout/ and you can download a new version.

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                                • V
                                  vimalzubaa
                                  last edited by

                                  I just tested with different combinations. With only 3 monitors connected, I can't reproduce the artifacts at all.

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