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    Red Screen Artifacts When flux is on

    Windows v4
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    • J
      jcaplan916 @herf
      last edited by

      @herf

      Intel Corporation 27.20.100.9320: Intel(R) Iris(R) Xe Graphics (20210407)

      Wide viewing angle & High density FlexView Display 3840x2400, 302 x 188mm, built 2020
      Chromaticities:
      R=0.680664 0.315430
      G=0.259766 0.684570
      B=0.146484 0.055664
      W=0.312500 0.328125
      sRGB gamut: 100%, AdobeRGB gamut: 85%

      Generic PnP Monitor, 597 x 336mm, built 2015
      Chromaticities:
      R=0.661133 0.332031
      G=0.301758 0.613281
      B=0.149414 0.059570
      W=0.313477 0.329102
      sRGB gamut: 100%, AdobeRGB gamut: 69%

      Winlimit=0, 1
      Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

      Windows Build: 19042.985

      1 Reply Last reply Reply Quote 0
      • B
        bangroad
        last edited by

        I am getting the pink artifacts on my new Intel NUC. Driver info:

        Intel Corporation 27.20.100.8935: Intel(R) Iris(R) Xe Graphics (20201028)

        Winlimit=0, 1
        Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

        Windows Build: 21390.1

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        • J
          jcaplan916 @herf
          last edited by

          @herf Just wondering if there is a known solution?

          1 Reply Last reply Reply Quote 0
          • herfH
            herf
            last edited by

            This thread is getting long - we have fixed several issues up above.

            What I think is remaining is the Intel Xe color artifacts, so two things:

            1. Can anyone post a photo of the screen?
            2. Can you install the "Intel Graphics Command Center" (Windows Store) and see if the color settings tell us anything?
            1 Reply Last reply Reply Quote 0
            • herfH
              herf
              last edited by

              For everyone waiting patiently on the Intel Xe fix, I believe we have found & fixed it. Please try this version:

              https://forum.justgetflux.com/topic/7942/v4-120-update-june-2021

              ? 1 Reply Last reply Reply Quote 0
              • B
                bergeboonp60
                last edited by

                Hello, yesterday, while fulfilling my work obligations for time tracking software, I got the same blue line, I don’t understand why.

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                • ?
                  A Former User @herf
                  last edited by

                  @herf I'm using 4.120 and using Intel Iris Xe. Unfortunately I continue to see artifacts, in particular when watching YouTube videos. Currently on Graphics Driver version 27.20.100.9126, the latest from my OEM (HP).

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                  • herfH
                    herf
                    last edited by

                    Hi @planet can you post f.lux options > driver info?

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                    • ?
                      A Former User
                      last edited by

                      Sure @herf, here is what is shown:

                      Intel Corporation 27.20.100.9126: Intel(R) Iris(R) Xe Graphics (20201223)
                      
                      Generic PnP Monitor, 309 x 174mm, built 2019
                      Chromaticities: 
                        R=0.589844 0.349609
                        G=0.330078 0.554688
                        B=0.153320 0.119141
                        W=0.313477 0.329102
                        sRGB gamut: 63%, AdobeRGB gamut: 40%
                      
                      Unlimited gamma ramp=1, Internal ramp=0
                      Monitor 1 on Intel(R) Iris(R) Xe Graphics
                        Has VCGT profile=0, Gamma Ramp works=1
                      
                      Windows Build: 19043.1110
                      
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                      • G
                        GH_RSC
                        last edited by

                        This post is deleted!
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                        • G
                          GH_RSC
                          last edited by

                          Hello, image.png

                          Please can you help me resolve an issue for one of our users.

                          They have reported that when using the colour labelled as 'incandescent' (2700 K) lines appear (The 'halogen' (setting at 3400K) does not seem to see the red lines).

                          We have updated the laptop video drivers, confirmed the issue occurs if the laptop is unplugged for all other devices, and tried Display Settings > Night light > Night light settings > toggle on and off.

                          The issue is seen on laptop screen and monitors connected.

                          It is a new Lenovo X13 laptop.

                          We have tried the latest version of the software.

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                          • herfH
                            herf @Mathieu
                            last edited by

                            @Mathieu can you post f.lux options > driver info?

                            G 1 Reply Last reply Reply Quote 0
                            • G
                              GH_RSC @herf
                              last edited by

                              @herf image (1).png

                              herfH 1 Reply Last reply Reply Quote 0
                              • herfH
                                herf @GH_RSC
                                last edited by

                                @GH_RSC can you try updating f.lux? This one seems pretty old and we did fix a bug like this a couple years ago.

                                G 1 Reply Last reply Reply Quote 0
                                • G
                                  GH_RSC @herf
                                  last edited by

                                  @herf

                                  Thanks for your help, updating the client has resolved, however it has installed to the user profile (appdata \ local).

                                  Are you able to provide a corporate version (Royal Society of Chemistry).

                                  Many thanks
                                  Greg

                                  herfH 1 Reply Last reply Reply Quote 0
                                  • herfH
                                    herf @GH_RSC
                                    last edited by

                                    @GH_RSC Hi Greg, our corporate build is up to date, and it now deactivates on uninstall. Please visit https://justgetflux.com/checkout/ and you can download a new version.

                                    1 Reply Last reply Reply Quote 0
                                    • V
                                      vimalzubaa
                                      last edited by

                                      I just tested with different combinations. With only 3 monitors connected, I can't reproduce the artifacts at all.

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