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    Red Screen Artifacts When flux is on

    Windows v4
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    • B
      bangroad
      last edited by

      I am getting the pink artifacts on my new Intel NUC. Driver info:

      Intel Corporation 27.20.100.8935: Intel(R) Iris(R) Xe Graphics (20201028)

      Winlimit=0, 1
      Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

      Windows Build: 21390.1

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      • J
        jcaplan916 @herf
        last edited by

        @herf Just wondering if there is a known solution?

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        • herfH
          herf
          last edited by

          This thread is getting long - we have fixed several issues up above.

          What I think is remaining is the Intel Xe color artifacts, so two things:

          1. Can anyone post a photo of the screen?
          2. Can you install the "Intel Graphics Command Center" (Windows Store) and see if the color settings tell us anything?
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          • herfH
            herf
            last edited by

            For everyone waiting patiently on the Intel Xe fix, I believe we have found & fixed it. Please try this version:

            https://forum.justgetflux.com/topic/7942/v4-120-update-june-2021

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            • B
              bergeboonp60
              last edited by

              Hello, yesterday, while fulfilling my work obligations for time tracking software, I got the same blue line, I don’t understand why.

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              • ?
                A Former User @herf
                last edited by

                @herf I'm using 4.120 and using Intel Iris Xe. Unfortunately I continue to see artifacts, in particular when watching YouTube videos. Currently on Graphics Driver version 27.20.100.9126, the latest from my OEM (HP).

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                • herfH
                  herf
                  last edited by

                  Hi @planet can you post f.lux options > driver info?

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                  • ?
                    A Former User
                    last edited by

                    Sure @herf, here is what is shown:

                    Intel Corporation 27.20.100.9126: Intel(R) Iris(R) Xe Graphics (20201223)
                    
                    Generic PnP Monitor, 309 x 174mm, built 2019
                    Chromaticities: 
                      R=0.589844 0.349609
                      G=0.330078 0.554688
                      B=0.153320 0.119141
                      W=0.313477 0.329102
                      sRGB gamut: 63%, AdobeRGB gamut: 40%
                    
                    Unlimited gamma ramp=1, Internal ramp=0
                    Monitor 1 on Intel(R) Iris(R) Xe Graphics
                      Has VCGT profile=0, Gamma Ramp works=1
                    
                    Windows Build: 19043.1110
                    
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                    • G
                      GH_RSC
                      last edited by

                      This post is deleted!
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                      • G
                        GH_RSC
                        last edited by

                        Hello, image.png

                        Please can you help me resolve an issue for one of our users.

                        They have reported that when using the colour labelled as 'incandescent' (2700 K) lines appear (The 'halogen' (setting at 3400K) does not seem to see the red lines).

                        We have updated the laptop video drivers, confirmed the issue occurs if the laptop is unplugged for all other devices, and tried Display Settings > Night light > Night light settings > toggle on and off.

                        The issue is seen on laptop screen and monitors connected.

                        It is a new Lenovo X13 laptop.

                        We have tried the latest version of the software.

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                        • herfH
                          herf @Mathieu
                          last edited by

                          @Mathieu can you post f.lux options > driver info?

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                          • G
                            GH_RSC @herf
                            last edited by

                            @herf image (1).png

                            herfH 1 Reply Last reply Reply Quote 0
                            • herfH
                              herf @GH_RSC
                              last edited by

                              @GH_RSC can you try updating f.lux? This one seems pretty old and we did fix a bug like this a couple years ago.

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                              • G
                                GH_RSC @herf
                                last edited by

                                @herf

                                Thanks for your help, updating the client has resolved, however it has installed to the user profile (appdata \ local).

                                Are you able to provide a corporate version (Royal Society of Chemistry).

                                Many thanks
                                Greg

                                herfH 1 Reply Last reply Reply Quote 0
                                • herfH
                                  herf @GH_RSC
                                  last edited by

                                  @GH_RSC Hi Greg, our corporate build is up to date, and it now deactivates on uninstall. Please visit https://justgetflux.com/checkout/ and you can download a new version.

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                                  • V
                                    vimalzubaa
                                    last edited by

                                    I just tested with different combinations. With only 3 monitors connected, I can't reproduce the artifacts at all.

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