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    Red Screen Artifacts When flux is on

    Windows v4
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    • herfH
      herf
      last edited by

      Sent some emails to people for followup...

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      • F
        flow041
        last edited by

        Hi,

        I use flux from a long time. It's a good software. But, I have the same problem with my news laptop Lenovo Idepad with Intel iris graphic.

        I had before another lenovo ideapad not being on intel iris is I did not have this problem ...

        My windows i'ts a clean install (not pre-installed windows). All my driver are up to date. Windows 10 20H2.

        I hope this problem can be corrected ...

        PS: Sorry for my little English.

        Thanks for your job !

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        • C
          CW1987
          last edited by CW1987

          Same thing happening to me. Brand new XPS13, have used F.lux for years. But only happening on movie mode!!

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          • J
            jcaplan916
            last edited by jcaplan916

            I have the same problem - is there a known solution?

            ![0_1622128602206_Screenshot 2021-05-27 111432.png](Uploading 100%) ![0_1622128612512_Screenshot 2021-05-27 111432.png](Uploading 100%)

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            • herfH
              herf
              last edited by

              Thanks - there are apparently issues with the new Intel GPUs, and I guess we are first to hear about it.

              Can you post f.lux options > driver info here and we'll try to forward to the right people?

              J 2 Replies Last reply Reply Quote 0
              • J
                jcaplan916 @herf
                last edited by

                @herf

                Intel Corporation 27.20.100.9320: Intel(R) Iris(R) Xe Graphics (20210407)

                Wide viewing angle & High density FlexView Display 3840x2400, 302 x 188mm, built 2020
                Chromaticities:
                R=0.680664 0.315430
                G=0.259766 0.684570
                B=0.146484 0.055664
                W=0.312500 0.328125
                sRGB gamut: 100%, AdobeRGB gamut: 85%

                Generic PnP Monitor, 597 x 336mm, built 2015
                Chromaticities:
                R=0.661133 0.332031
                G=0.301758 0.613281
                B=0.149414 0.059570
                W=0.313477 0.329102
                sRGB gamut: 100%, AdobeRGB gamut: 69%

                Winlimit=0, 1
                Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

                Windows Build: 19042.985

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                • B
                  bangroad
                  last edited by

                  I am getting the pink artifacts on my new Intel NUC. Driver info:

                  Intel Corporation 27.20.100.8935: Intel(R) Iris(R) Xe Graphics (20201028)

                  Winlimit=0, 1
                  Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

                  Windows Build: 21390.1

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                  • J
                    jcaplan916 @herf
                    last edited by

                    @herf Just wondering if there is a known solution?

                    1 Reply Last reply Reply Quote 0
                    • herfH
                      herf
                      last edited by

                      This thread is getting long - we have fixed several issues up above.

                      What I think is remaining is the Intel Xe color artifacts, so two things:

                      1. Can anyone post a photo of the screen?
                      2. Can you install the "Intel Graphics Command Center" (Windows Store) and see if the color settings tell us anything?
                      1 Reply Last reply Reply Quote 0
                      • herfH
                        herf
                        last edited by

                        For everyone waiting patiently on the Intel Xe fix, I believe we have found & fixed it. Please try this version:

                        https://forum.justgetflux.com/topic/7942/v4-120-update-june-2021

                        ? 1 Reply Last reply Reply Quote 0
                        • B
                          bergeboonp60
                          last edited by

                          Hello, yesterday, while fulfilling my work obligations for time tracking software, I got the same blue line, I don’t understand why.

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                          • ?
                            A Former User @herf
                            last edited by

                            @herf I'm using 4.120 and using Intel Iris Xe. Unfortunately I continue to see artifacts, in particular when watching YouTube videos. Currently on Graphics Driver version 27.20.100.9126, the latest from my OEM (HP).

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                            • herfH
                              herf
                              last edited by

                              Hi @planet can you post f.lux options > driver info?

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User
                                last edited by

                                Sure @herf, here is what is shown:

                                Intel Corporation 27.20.100.9126: Intel(R) Iris(R) Xe Graphics (20201223)
                                
                                Generic PnP Monitor, 309 x 174mm, built 2019
                                Chromaticities: 
                                  R=0.589844 0.349609
                                  G=0.330078 0.554688
                                  B=0.153320 0.119141
                                  W=0.313477 0.329102
                                  sRGB gamut: 63%, AdobeRGB gamut: 40%
                                
                                Unlimited gamma ramp=1, Internal ramp=0
                                Monitor 1 on Intel(R) Iris(R) Xe Graphics
                                  Has VCGT profile=0, Gamma Ramp works=1
                                
                                Windows Build: 19043.1110
                                
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                                • G
                                  GH_RSC
                                  last edited by

                                  This post is deleted!
                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    GH_RSC
                                    last edited by

                                    Hello, image.png

                                    Please can you help me resolve an issue for one of our users.

                                    They have reported that when using the colour labelled as 'incandescent' (2700 K) lines appear (The 'halogen' (setting at 3400K) does not seem to see the red lines).

                                    We have updated the laptop video drivers, confirmed the issue occurs if the laptop is unplugged for all other devices, and tried Display Settings > Night light > Night light settings > toggle on and off.

                                    The issue is seen on laptop screen and monitors connected.

                                    It is a new Lenovo X13 laptop.

                                    We have tried the latest version of the software.

                                    1 Reply Last reply Reply Quote 0
                                    • herfH
                                      herf @Mathieu
                                      last edited by

                                      @Mathieu can you post f.lux options > driver info?

                                      G 1 Reply Last reply Reply Quote 0
                                      • G
                                        GH_RSC @herf
                                        last edited by

                                        @herf image (1).png

                                        herfH 1 Reply Last reply Reply Quote 0
                                        • herfH
                                          herf @GH_RSC
                                          last edited by

                                          @GH_RSC can you try updating f.lux? This one seems pretty old and we did fix a bug like this a couple years ago.

                                          G 1 Reply Last reply Reply Quote 0
                                          • G
                                            GH_RSC @herf
                                            last edited by

                                            @herf

                                            Thanks for your help, updating the client has resolved, however it has installed to the user profile (appdata \ local).

                                            Are you able to provide a corporate version (Royal Society of Chemistry).

                                            Many thanks
                                            Greg

                                            herfH 1 Reply Last reply Reply Quote 0
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