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    Red Screen Artifacts When flux is on

    Windows v4
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    • herfH
      herf
      last edited by

      Also, both of your monitors seem to have color profiles - can you email them to support at justgetflux.com?

      I am trying to figure out if something's going on with newer graphics drivers, or if it's something related to the latest Windows update.

      K 2 Replies Last reply Reply Quote 0
      • K
        kiloblaster @herf
        last edited by

        @herf you're not gonna believe this. I just sent you my color profiles that were causing issues. To do that, I had to find the directory storing the ICC color profiles. I found some that were old and not added to the system - so for fun, I just installed one of those profiles, and switched to it, and then switched back to one of the old profiles. They're close to the same.

        Then I started f.lux to see the issue again.

        The issue resolved itself.

        I had switched between installed color profiles with no effect. So I think it was INSTALLING a color profile that solved this issue, at least temporarily (it's only been about 5 minutes).

        What the heck!

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        • K
          kiloblaster @herf
          last edited by

          @herf Aaaaand the problem is back. I didn't change anything from last night. I'm frustrated and at a loss.

          1 Reply Last reply Reply Quote 0
          • herfH
            herf
            last edited by

            I have a few ideas - will move to email.

            1 Reply Last reply Reply Quote 0
            • herfH
              herf
              last edited by

              We found a problem with invalid color profiles and fixed it in v4.119. This should affect a tiny number of users.

              M 1 Reply Last reply Reply Quote 0
              • M
                Mathieu @herf
                last edited by

                @herf v 4.119 did not fix it for me. Let me know if I can provide any extra information.

                M 1 Reply Last reply Reply Quote 0
                • M
                  marcooos
                  last edited by

                  @herf just signed up to let you know I also still have this problem when set darker than 3300k.

                  Running 4.119, Win 10 x64, Lenovo Flex 5.

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mathieu @Mathieu
                    last edited by Mathieu

                    @Mathieu And for what it's worth, I upgraded Windows 10 from 1909 to 20H2, but it doesn't fix the bug either, still with f.lux 4.119 / latest Intel drivers.

                    herfH 1 Reply Last reply Reply Quote 1
                    • herfH
                      herf
                      last edited by

                      Sent some emails to people for followup...

                      1 Reply Last reply Reply Quote 0
                      • F
                        flow041
                        last edited by

                        Hi,

                        I use flux from a long time. It's a good software. But, I have the same problem with my news laptop Lenovo Idepad with Intel iris graphic.

                        I had before another lenovo ideapad not being on intel iris is I did not have this problem ...

                        My windows i'ts a clean install (not pre-installed windows). All my driver are up to date. Windows 10 20H2.

                        I hope this problem can be corrected ...

                        PS: Sorry for my little English.

                        Thanks for your job !

                        1 Reply Last reply Reply Quote 0
                        • C
                          CW1987
                          last edited by CW1987

                          Same thing happening to me. Brand new XPS13, have used F.lux for years. But only happening on movie mode!!

                          1 Reply Last reply Reply Quote 0
                          • J
                            jcaplan916
                            last edited by jcaplan916

                            I have the same problem - is there a known solution?

                            ![0_1622128602206_Screenshot 2021-05-27 111432.png](Uploading 100%) ![0_1622128612512_Screenshot 2021-05-27 111432.png](Uploading 100%)

                            1 Reply Last reply Reply Quote 0
                            • herfH
                              herf
                              last edited by

                              Thanks - there are apparently issues with the new Intel GPUs, and I guess we are first to hear about it.

                              Can you post f.lux options > driver info here and we'll try to forward to the right people?

                              J 2 Replies Last reply Reply Quote 0
                              • J
                                jcaplan916 @herf
                                last edited by

                                @herf

                                Intel Corporation 27.20.100.9320: Intel(R) Iris(R) Xe Graphics (20210407)

                                Wide viewing angle & High density FlexView Display 3840x2400, 302 x 188mm, built 2020
                                Chromaticities:
                                R=0.680664 0.315430
                                G=0.259766 0.684570
                                B=0.146484 0.055664
                                W=0.312500 0.328125
                                sRGB gamut: 100%, AdobeRGB gamut: 85%

                                Generic PnP Monitor, 597 x 336mm, built 2015
                                Chromaticities:
                                R=0.661133 0.332031
                                G=0.301758 0.613281
                                B=0.149414 0.059570
                                W=0.313477 0.329102
                                sRGB gamut: 100%, AdobeRGB gamut: 69%

                                Winlimit=0, 1
                                Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

                                Windows Build: 19042.985

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                                • B
                                  bangroad
                                  last edited by

                                  I am getting the pink artifacts on my new Intel NUC. Driver info:

                                  Intel Corporation 27.20.100.8935: Intel(R) Iris(R) Xe Graphics (20201028)

                                  Winlimit=0, 1
                                  Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

                                  Windows Build: 21390.1

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    jcaplan916 @herf
                                    last edited by

                                    @herf Just wondering if there is a known solution?

                                    1 Reply Last reply Reply Quote 0
                                    • herfH
                                      herf
                                      last edited by

                                      This thread is getting long - we have fixed several issues up above.

                                      What I think is remaining is the Intel Xe color artifacts, so two things:

                                      1. Can anyone post a photo of the screen?
                                      2. Can you install the "Intel Graphics Command Center" (Windows Store) and see if the color settings tell us anything?
                                      1 Reply Last reply Reply Quote 0
                                      • herfH
                                        herf
                                        last edited by

                                        For everyone waiting patiently on the Intel Xe fix, I believe we have found & fixed it. Please try this version:

                                        https://forum.justgetflux.com/topic/7942/v4-120-update-june-2021

                                        ? 1 Reply Last reply Reply Quote 0
                                        • B
                                          bergeboonp60
                                          last edited by

                                          Hello, yesterday, while fulfilling my work obligations for time tracking software, I got the same blue line, I don’t understand why.

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @herf
                                            last edited by

                                            @herf I'm using 4.120 and using Intel Iris Xe. Unfortunately I continue to see artifacts, in particular when watching YouTube videos. Currently on Graphics Driver version 27.20.100.9126, the latest from my OEM (HP).

                                            1 Reply Last reply Reply Quote 0
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