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    Red Screen Artifacts When flux is on

    Windows v4
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    • M
      Mathieu
      last edited by

      Same thing on a Lenovo Thinkbook laptop, with the latest Intel Graphics drivers. The pixels don't appear on a screenshot of a problematic image.

      Windows: 18363.1256 (Windows 10 1909)
      Provider: Intel Corporation
      Version: 27.20.100.9030
      Date: 27/11/2020
      Video Processor: Intel® Iris® Graphics Family
      Device Id: PCI\VEN_8086&DEV_8A52&SUBSYS_385217AA&REV_07\3&11583659&1&10

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      • herfH
        herf
        last edited by

        Can anyone say if this is persisting on the 2020 Windows release?

        We will see what we can find out.

        M 1 Reply Last reply Reply Quote 0
        • M
          ManyNothings @herf
          last edited by

          @herf Yep, same problems with low temps

          Intel Corporation 26.20.100.7463: Intel(R) Iris(R) Plus Graphics (20191106)
          Citrix Systems Inc. 12.40.44.247: Citrix Indirect Display Adapter (20190123)
          NVIDIA 27.21.14.5709: NVIDIA GeForce GTX 1650 Ti with Max-Q Design (20201022)

          Generic PnP Monitor, 294 x 165mm, built 2020
          Chromaticities:
          R=0.639648 0.329102
          G=0.299805 0.599609
          B=0.149414 0.059570
          W=0.312500 0.328125
          sRGB gamut: 99%, AdobeRGB gamut: 64%

          Winlimit=0, 1
          Monitor 1 on Intel(R) Iris(R) Plus Graphics: VCGT=1 gamma=1

          Windows Build: 18363.1256

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          • K
            kiloblaster
            last edited by kiloblaster

            I've been having a similar, awful problem. Has there been any progress on this?

            I LOVE f.lux! I've been using it for years, and I can't figure out what started this or how to fix it. The only solution seems to be to stop using flux entirely.

            It only happens on one monitor (primary). I'm using the latest version of Windows 10, with Intel HD graphics. My guess is that for whatever reason, certain dark greys are overflowing to bright, fluorescent blue.

            Example picture

            Here's my driver info:

            Intel Corporation 27.20.100.9168: Intel(R) UHD Graphics 630 (20210108)
            NVIDIA 27.21.14.6140: NVIDIA GeForce GTX 1650 (20210122)

            Dell AW3420DW(DisplayPort), 798 x 335mm, built 2020
            Chromaticities:
            R=0.639648 0.330078
            G=0.299805 0.599609
            B=0.150391 0.059570
            W=0.312500 0.329102
            sRGB gamut: 100%, AdobeRGB gamut: 64%

            Dell SHP14B9 Display, 344 x 194mm, built 2019
            Chromaticities:
            R=0.681641 0.318359
            G=0.190430 0.800781
            B=0.099609 0.020508
            W=0.320313 0.334961
            sRGB gamut: 102%, AdobeRGB gamut: 100%

            Winlimit=0, 0
            Monitor 1 on Intel(R) UHD Graphics 630: VCGT=1 gamma=1
            Monitor 2 on Intel(R) UHD Graphics 630: VCGT=1 gamma=1

            Windows Build: 19042.746

            Thanks all.

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            • K
              kiloblaster @Benjamest
              last edited by

              @Benjamest Any progress on your issue?

              1 Reply Last reply Reply Quote 0
              • herfH
                herf
                last edited by

                Hi @kiloblaster - that is a blistering ton of OLED gamut. Is the problem happening on both displays (or otherwise, with the second one unplugged?)

                Can you try turning off f.lux options > "Use display data for better color accuracy" to see what happens? The colors should be extreme (more saturated).

                I wonder if we're conflicting with some new systems in Windows 10 for these wide-gamut displays...

                K 1 Reply Last reply Reply Quote 0
                • K
                  kiloblaster @herf
                  last edited by

                  @herf it happens only on my monitor, not my laptop display (it's a laptop). Disabling the laptop display doesn't seem to do anything. Toggling whether to use display data for color accuracy did seem to make it worse last night, with my dark grey taskbar turning bright blue. I can get you some screenshots later today, but I wanted to reply to this early as possible.

                  Thanks for your really fast reply! I didn't even think to check before bed last night.

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                  • herfH
                    herf
                    last edited by

                    Also, both of your monitors seem to have color profiles - can you email them to support at justgetflux.com?

                    I am trying to figure out if something's going on with newer graphics drivers, or if it's something related to the latest Windows update.

                    K 2 Replies Last reply Reply Quote 0
                    • K
                      kiloblaster @herf
                      last edited by

                      @herf you're not gonna believe this. I just sent you my color profiles that were causing issues. To do that, I had to find the directory storing the ICC color profiles. I found some that were old and not added to the system - so for fun, I just installed one of those profiles, and switched to it, and then switched back to one of the old profiles. They're close to the same.

                      Then I started f.lux to see the issue again.

                      The issue resolved itself.

                      I had switched between installed color profiles with no effect. So I think it was INSTALLING a color profile that solved this issue, at least temporarily (it's only been about 5 minutes).

                      What the heck!

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                      • K
                        kiloblaster @herf
                        last edited by

                        @herf Aaaaand the problem is back. I didn't change anything from last night. I'm frustrated and at a loss.

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                        • herfH
                          herf
                          last edited by

                          I have a few ideas - will move to email.

                          1 Reply Last reply Reply Quote 0
                          • herfH
                            herf
                            last edited by

                            We found a problem with invalid color profiles and fixed it in v4.119. This should affect a tiny number of users.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              Mathieu @herf
                              last edited by

                              @herf v 4.119 did not fix it for me. Let me know if I can provide any extra information.

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                marcooos
                                last edited by

                                @herf just signed up to let you know I also still have this problem when set darker than 3300k.

                                Running 4.119, Win 10 x64, Lenovo Flex 5.

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                                • M
                                  Mathieu @Mathieu
                                  last edited by Mathieu

                                  @Mathieu And for what it's worth, I upgraded Windows 10 from 1909 to 20H2, but it doesn't fix the bug either, still with f.lux 4.119 / latest Intel drivers.

                                  herfH 1 Reply Last reply Reply Quote 1
                                  • herfH
                                    herf
                                    last edited by

                                    Sent some emails to people for followup...

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                                    • F
                                      flow041
                                      last edited by

                                      Hi,

                                      I use flux from a long time. It's a good software. But, I have the same problem with my news laptop Lenovo Idepad with Intel iris graphic.

                                      I had before another lenovo ideapad not being on intel iris is I did not have this problem ...

                                      My windows i'ts a clean install (not pre-installed windows). All my driver are up to date. Windows 10 20H2.

                                      I hope this problem can be corrected ...

                                      PS: Sorry for my little English.

                                      Thanks for your job !

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                                      • C
                                        CW1987
                                        last edited by CW1987

                                        Same thing happening to me. Brand new XPS13, have used F.lux for years. But only happening on movie mode!!

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                                        • J
                                          jcaplan916
                                          last edited by jcaplan916

                                          I have the same problem - is there a known solution?

                                          ![0_1622128602206_Screenshot 2021-05-27 111432.png](Uploading 100%) ![0_1622128612512_Screenshot 2021-05-27 111432.png](Uploading 100%)

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                                          • herfH
                                            herf
                                            last edited by

                                            Thanks - there are apparently issues with the new Intel GPUs, and I guess we are first to hear about it.

                                            Can you post f.lux options > driver info here and we'll try to forward to the right people?

                                            J 2 Replies Last reply Reply Quote 0
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