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    Red Screen Artifacts When flux is on

    Windows v4
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    • herfH
      herf
      last edited by

      Can anyone say if this is persisting on the 2020 Windows release?

      We will see what we can find out.

      M 1 Reply Last reply Reply Quote 0
      • M
        ManyNothings @herf
        last edited by

        @herf Yep, same problems with low temps

        Intel Corporation 26.20.100.7463: Intel(R) Iris(R) Plus Graphics (20191106)
        Citrix Systems Inc. 12.40.44.247: Citrix Indirect Display Adapter (20190123)
        NVIDIA 27.21.14.5709: NVIDIA GeForce GTX 1650 Ti with Max-Q Design (20201022)

        Generic PnP Monitor, 294 x 165mm, built 2020
        Chromaticities:
        R=0.639648 0.329102
        G=0.299805 0.599609
        B=0.149414 0.059570
        W=0.312500 0.328125
        sRGB gamut: 99%, AdobeRGB gamut: 64%

        Winlimit=0, 1
        Monitor 1 on Intel(R) Iris(R) Plus Graphics: VCGT=1 gamma=1

        Windows Build: 18363.1256

        1 Reply Last reply Reply Quote 0
        • K
          kiloblaster
          last edited by kiloblaster

          I've been having a similar, awful problem. Has there been any progress on this?

          I LOVE f.lux! I've been using it for years, and I can't figure out what started this or how to fix it. The only solution seems to be to stop using flux entirely.

          It only happens on one monitor (primary). I'm using the latest version of Windows 10, with Intel HD graphics. My guess is that for whatever reason, certain dark greys are overflowing to bright, fluorescent blue.

          Example picture

          Here's my driver info:

          Intel Corporation 27.20.100.9168: Intel(R) UHD Graphics 630 (20210108)
          NVIDIA 27.21.14.6140: NVIDIA GeForce GTX 1650 (20210122)

          Dell AW3420DW(DisplayPort), 798 x 335mm, built 2020
          Chromaticities:
          R=0.639648 0.330078
          G=0.299805 0.599609
          B=0.150391 0.059570
          W=0.312500 0.329102
          sRGB gamut: 100%, AdobeRGB gamut: 64%

          Dell SHP14B9 Display, 344 x 194mm, built 2019
          Chromaticities:
          R=0.681641 0.318359
          G=0.190430 0.800781
          B=0.099609 0.020508
          W=0.320313 0.334961
          sRGB gamut: 102%, AdobeRGB gamut: 100%

          Winlimit=0, 0
          Monitor 1 on Intel(R) UHD Graphics 630: VCGT=1 gamma=1
          Monitor 2 on Intel(R) UHD Graphics 630: VCGT=1 gamma=1

          Windows Build: 19042.746

          Thanks all.

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          • K
            kiloblaster @Benjamest
            last edited by

            @Benjamest Any progress on your issue?

            1 Reply Last reply Reply Quote 0
            • herfH
              herf
              last edited by

              Hi @kiloblaster - that is a blistering ton of OLED gamut. Is the problem happening on both displays (or otherwise, with the second one unplugged?)

              Can you try turning off f.lux options > "Use display data for better color accuracy" to see what happens? The colors should be extreme (more saturated).

              I wonder if we're conflicting with some new systems in Windows 10 for these wide-gamut displays...

              K 1 Reply Last reply Reply Quote 0
              • K
                kiloblaster @herf
                last edited by

                @herf it happens only on my monitor, not my laptop display (it's a laptop). Disabling the laptop display doesn't seem to do anything. Toggling whether to use display data for color accuracy did seem to make it worse last night, with my dark grey taskbar turning bright blue. I can get you some screenshots later today, but I wanted to reply to this early as possible.

                Thanks for your really fast reply! I didn't even think to check before bed last night.

                1 Reply Last reply Reply Quote 0
                • herfH
                  herf
                  last edited by

                  Also, both of your monitors seem to have color profiles - can you email them to support at justgetflux.com?

                  I am trying to figure out if something's going on with newer graphics drivers, or if it's something related to the latest Windows update.

                  K 2 Replies Last reply Reply Quote 0
                  • K
                    kiloblaster @herf
                    last edited by

                    @herf you're not gonna believe this. I just sent you my color profiles that were causing issues. To do that, I had to find the directory storing the ICC color profiles. I found some that were old and not added to the system - so for fun, I just installed one of those profiles, and switched to it, and then switched back to one of the old profiles. They're close to the same.

                    Then I started f.lux to see the issue again.

                    The issue resolved itself.

                    I had switched between installed color profiles with no effect. So I think it was INSTALLING a color profile that solved this issue, at least temporarily (it's only been about 5 minutes).

                    What the heck!

                    1 Reply Last reply Reply Quote 0
                    • K
                      kiloblaster @herf
                      last edited by

                      @herf Aaaaand the problem is back. I didn't change anything from last night. I'm frustrated and at a loss.

                      1 Reply Last reply Reply Quote 0
                      • herfH
                        herf
                        last edited by

                        I have a few ideas - will move to email.

                        1 Reply Last reply Reply Quote 0
                        • herfH
                          herf
                          last edited by

                          We found a problem with invalid color profiles and fixed it in v4.119. This should affect a tiny number of users.

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            Mathieu @herf
                            last edited by

                            @herf v 4.119 did not fix it for me. Let me know if I can provide any extra information.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              marcooos
                              last edited by

                              @herf just signed up to let you know I also still have this problem when set darker than 3300k.

                              Running 4.119, Win 10 x64, Lenovo Flex 5.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mathieu @Mathieu
                                last edited by Mathieu

                                @Mathieu And for what it's worth, I upgraded Windows 10 from 1909 to 20H2, but it doesn't fix the bug either, still with f.lux 4.119 / latest Intel drivers.

                                herfH 1 Reply Last reply Reply Quote 1
                                • herfH
                                  herf
                                  last edited by

                                  Sent some emails to people for followup...

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    flow041
                                    last edited by

                                    Hi,

                                    I use flux from a long time. It's a good software. But, I have the same problem with my news laptop Lenovo Idepad with Intel iris graphic.

                                    I had before another lenovo ideapad not being on intel iris is I did not have this problem ...

                                    My windows i'ts a clean install (not pre-installed windows). All my driver are up to date. Windows 10 20H2.

                                    I hope this problem can be corrected ...

                                    PS: Sorry for my little English.

                                    Thanks for your job !

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      CW1987
                                      last edited by CW1987

                                      Same thing happening to me. Brand new XPS13, have used F.lux for years. But only happening on movie mode!!

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        jcaplan916
                                        last edited by jcaplan916

                                        I have the same problem - is there a known solution?

                                        ![0_1622128602206_Screenshot 2021-05-27 111432.png](Uploading 100%) ![0_1622128612512_Screenshot 2021-05-27 111432.png](Uploading 100%)

                                        1 Reply Last reply Reply Quote 0
                                        • herfH
                                          herf
                                          last edited by

                                          Thanks - there are apparently issues with the new Intel GPUs, and I guess we are first to hear about it.

                                          Can you post f.lux options > driver info here and we'll try to forward to the right people?

                                          J 2 Replies Last reply Reply Quote 0
                                          • J
                                            jcaplan916 @herf
                                            last edited by

                                            @herf

                                            Intel Corporation 27.20.100.9320: Intel(R) Iris(R) Xe Graphics (20210407)

                                            Wide viewing angle & High density FlexView Display 3840x2400, 302 x 188mm, built 2020
                                            Chromaticities:
                                            R=0.680664 0.315430
                                            G=0.259766 0.684570
                                            B=0.146484 0.055664
                                            W=0.312500 0.328125
                                            sRGB gamut: 100%, AdobeRGB gamut: 85%

                                            Generic PnP Monitor, 597 x 336mm, built 2015
                                            Chromaticities:
                                            R=0.661133 0.332031
                                            G=0.301758 0.613281
                                            B=0.149414 0.059570
                                            W=0.313477 0.329102
                                            sRGB gamut: 100%, AdobeRGB gamut: 69%

                                            Winlimit=0, 1
                                            Monitor 1 on Intel(R) Iris(R) Xe Graphics: VCGT=0 gamma=1

                                            Windows Build: 19042.985

                                            1 Reply Last reply Reply Quote 0
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