Not my responsibility to know how they're staffed; they have a "F.lux Team" tag, which certainly implies more than two people. I've got no interest in ruining anyone's day (though seven of mine were ruined). I had a genuine issue that made me despair of my very expensive custom computer's (which I just upgraded at the cost of hundreds of dollars) normal functionality on a permanent basis and then, when I identify the problem, I get prickly defensiveness and know-nothingism in return. I'm not required to tolerate such things, nor simper for the benefit of some bruised egos. And of course, they don't have to tolerate my own prickliness or simper to me. It's their site. If they want to ban me and delete this thread, they can do so.
And, again not to put too fine a point on things, I didn't wait five hours. I solved my own problem and posted the solution, in a snarky manner, no doubt.