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    FIX for problems with the Windows 10 May update (1903/18362)

    Windows v4
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    • J
      jh211707
      last edited by

      Help! I've read through both of the threads regarding errors with the recent updates. This program has helped so much with my migraines - I Need it!
      I have uninstalled and reinstalled f.lux after each attempt. I have uninstalled and reinstalled my display adapters. I have disabled fast start up. Tried adjusting display properties.
      Here's my driver info:

      Advanced Micro Devices, Inc. 15.201.1151.1008: AMD Radeon HD 5450 (20151104)
      Intel Corporation 10.18.10.4358: Intel(R) HD Graphics (20151221)

      AOC e2252V , 477 x 268mm, built 2013
      Chromaticities:
      R=0.647461 0.333984
      G=0.284180 0.607422
      B=0.151367 0.071289
      W=0.312500 0.329102

      sRGB gamut: 100%, AdobeRGB gamut: 69%

      Windows Build: 18362

      herfH 1 Reply Last reply Reply Quote 0
      • herfH
        herf @jh211707
        last edited by

        @jh211707 these are older drivers - are you able to try updating them?

        R J 2 Replies Last reply Reply Quote 0
        • G
          gnza100
          last edited by

          I have the same problem since updating my CPU to a Ryzen 3 3200g, also updating from windoiw 7 to 10, I hope a solution is found

          Advanced Micro Devices, Inc. 26.20.13001.25001: AMD Radeon (TM) Vega 8 Graphics (20190730)

          Generic PnP Monitor, 410 x 230mm, built 2009
          Chromaticities:
             R = 0.648438 0.338867
             G = 0.291992 0.602539
             B = 0.142578 0.070313
             W = 0.313477 0.329102

          sRGB gamut: 93%, AdobeRGB gamut: 63%

          Windows Build: 18362

          1 Reply Last reply Reply Quote 0
          • R
            rorix @herf
            last edited by rorix

            @herf I've been using the latest Adrenalin 19.7.5 beta drivers from July 30 to no avail. There are no newer drivers than that.

            Advanced Micro Devices, Inc. 26.20.13001.25001: AMD Radeon(TM) Vega 8 Graphics (20190730)

            HP 23xi IPS LED Backlit Monitor, 509 x 286mm, built 2014
            Chromaticities:
            R=0.635742 0.333984
            G=0.308594 0.623047
            B=0.150391 0.067383
            W=0.313477 0.329102

            sRGB gamut: 100%, AdobeRGB gamut: 69%

            Windows Build: 18362

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            • J
              jh211707 @herf
              last edited by

              @herf In checking for updates, there are none. Updating is what caused my issue. If there is another way to do this, I don't know how other than to manually do it in the Device Manager, but I am new to this. What [drivers] do I need to choose to force an update?

              J 1 Reply Last reply Reply Quote 0
              • J
                jh211707 @jh211707
                last edited by

                @herf I attempted to manually update both display adapters, but both said they had the newest update available. Same with my monitors.

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                • J
                  jh211707
                  last edited by

                  UPDATE: The newest windows update has a bug that disables f.lux and all programs like it, including the windows built in Night Light. I recovered to a previous version to wait it out until the bug is fixed.

                  herfH 1 Reply Last reply Reply Quote 0
                  • herfH
                    herf @jh211707
                    last edited by

                    @jh211707 we think this problem was fixed in 18362.207 and later, so the remaining issues are due to graphics drivers.

                    1 Reply Last reply Reply Quote 0
                    • R
                      rorix
                      last edited by

                      The issues with the Vega 8 persist on 18362.267

                      1 Reply Last reply Reply Quote 0
                      • D
                        dallersuk
                        last edited by herf

                        Hello

                        We are having the exact same problem.

                        We have been using F.Lux fine and testing this with a view to purchasing licencing for our organisation. We have a lot of users that would benefit from this using multiple screens. We use a multitude of different devices, graphics cards and drivers. I can tell you clearly that none of them matter as this has stopped working for all users since we patched to 1903. We have troubleshooted extensively so it is either Windows that has disabled it or something needs updating in your code and patching.

                        Its disappointing that we have had to stop testing this and maybe hold off purchasing licences for our users because of this bug. Please could you investigate and fix it.

                        Christopher

                        We are all running Windows 10 1903 Build: 18362.267.

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                        • S
                          saiabinesh
                          last edited by

                          Not working for me as well. Since I updated the OS today. Going to try updating my drivers for NVIDIA.
                          0_1565462066108_8541a23e-0ab6-4ea5-82d5-3942f9dddcc9-image.png

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                          • A
                            agarcia
                            last edited by agarcia

                            I've tried everything suggested with no luck. Flux only seems to work on my laptop screen but not on either of my external monitors.

                            0_1565796312284_Capture.PNG

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                            • herfH
                              herf
                              last edited by

                              Our 4.106 beta should partially fix older DisplayLink adapters that were not changing at all.

                              P 1 Reply Last reply Reply Quote 0
                              • P
                                phantom @herf
                                last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • A
                                  AbhiMahant
                                  last edited by AbhiMahant

                                  It finally works good for me after all this time(with latest update)
                                  First i did windows update and then i installed latest drivers from amd
                                  I have acer nitro 5 ryzen laptop btw.

                                  1 Reply Last reply Reply Quote 0
                                  • P
                                    Peggy Rose @herf
                                    last edited by

                                    @herf After the May Windows 10 update my flux would not work. I am not particularly computer savvy but I tried a few of the recommended fixes. I finally gave up and began to wear my computer glasses again. Yesterday I got a notification that updates were available. I have an option to wait until I shut down for the day. Sure enough when I went to shut down I got the choice to update and restart later. Low and behold I booted up my computer at 4 am (couldn't sleep) and my flux was working. It had to be the update that fixed it. It went into see what the update was and here it is. It was Update for Microsoft Windows KB4512508. Hope this helps some people.

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                                    • herfH
                                      herf
                                      last edited by

                                      4.107 rolling out now to beta - is a bit more careful with multiple monitor setups, should fix most cases.

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                                      • P
                                        phantom @herf
                                        last edited by

                                        @herf The 4.107 beta broke it again for me :( Just like before, instead of red tint I get grayscale. I thought that maybe the latest driver from AMD may fix it. But instead atikmdag.sys was causing blue screens on login screen all the time and I ended up rolling back to previous driver in safe mode.

                                        How can I go back to 4.106 which works fine for me?

                                        herfH 2 Replies Last reply Reply Quote 0
                                        • herfH
                                          herf @phantom
                                          last edited by

                                          @phantom do you have two monitors on the same GPU? This is a bug we are working around in Windows right now. Does it work if you disable one?

                                          1 Reply Last reply Reply Quote 0
                                          • herfH
                                            herf @phantom
                                            last edited by

                                            @phantom can you also check if your GPU is running in 8-bit or 10-bit mode on the desktop? https://www.amd.com/en/support/kb/faq/dh-008

                                            P 1 Reply Last reply Reply Quote 0
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