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    NVIDIA "purple screen" issues (387.68) ["...387.92 fixes everything"]

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    • herfH
      herf
      last edited by herf

      We are getting lots of email about an NVIDIA "purple screen" bug today. As far as we know, this is due to a recent automatic NVIDIA driver update (387.68) and not due to any recent changes in f.lux.

      If you are seeing it, please rollback your drivers to the previous version, or to a newer version when one is available.

      A 1 Reply Last reply Reply Quote 0
      • N
        Nanabell
        last edited by Nanabell

        If I think the "purple screen" is the issue I had, that completely white colors are unaffected or even tinted purplish but everything else is fine. Then I might have a solution that worked for me just now. Instead of uninstalling the current drivers and installing an older version of my NVIDIA drivers I just reinstalled the complete NVIDIA Gforce Experience with the latest version (387.69) and it fixed the problem

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        • hachreH
          hachre
          last edited by hachre

          You guys all mean 385, right? I see no newer drivers than the 385 series... Anyway, I still have the problem in 385.74!

          I uninstalled all NVIDIA stuff including GeForce Experience (since it keeps automatically updating to the latest broken driver version all the time) and installed the 385.41 drivers. So far no problems! Will report back if it changes.

          The bug also affects Windows' own Night Shift, making it look wrong in the same way as f.lux - so it is definitely not a f.lux bug.

          @Nanabell Reinstalling as you had suggested only worked until the very next reboot for me!

          1 Reply Last reply Reply Quote 1
          • A
            AnthonyB @herf
            last edited by

            I'm still also seeing the problem with 387.78 :(

            1 Reply Last reply Reply Quote 0
            • ShoonayS
              Shoonay
              last edited by

              I think what all these people forgot to mention is that they're using the Insider Builds of Windows 10 ;)

              For me on the current stable branch of Windows (build 15063.608) and NVidia driver 387.78 everything was OK, I got this driver by switching to Insider Build "Just fixes, apps and drivers".

              Today, since the RTM candidade was released (16299.15) I updated to it and with f.lux turned on everything looks like yellowish-piss to me, not purple. :(

              Rafal TrzewikowskiR 1 Reply Last reply Reply Quote 0
              • Rafal TrzewikowskiR
                Rafal Trzewikowski @Shoonay
                last edited by

                @Shoonay
                Im on 16299 as well, but I think its directly linked with grahpic driver, however I'm on AMD (17.9.3 [23.20.768.12]) not NVIDIA.
                At worst it can be just combination of both (I can confirm it has exactly the same issue with Windows' "Night Light")
                Will revert to 17.3 and see if that fixes it.

                ShoonayS 1 Reply Last reply Reply Quote 0
                • Rafal TrzewikowskiR
                  Rafal Trzewikowski
                  last edited by

                  I can confirm reverting to Radeon 17.7.2 (the recommended version) fixes the issue completely.

                  1 Reply Last reply Reply Quote 0
                  • ShoonayS
                    Shoonay @Rafal Trzewikowski
                    last edited by

                    @Rafal-Trzewikowski

                    Hmmm, perhaps it has something to do with the driver model?
                    DirectX Diagnostic Tool showed this driver's (387.68) WDDM as 2.2 on the previous (15063.608) Windows build, while on 16299.15 it's WDDM 2.3 so maybe it's that.
                    Too lazy to downgrade the driver and check, guess we will have to wait for 16299 a new graph driver to officially come out...

                    1 Reply Last reply Reply Quote 0
                    • ShoonayS
                      Shoonay
                      last edited by

                      Driver updated to 387.87 and problem still not solved.

                      1 Reply Last reply Reply Quote 0
                      • Zimri LeisherZ
                        Zimri Leisher
                        last edited by

                        Had 387.78 drivers and Windows Insider, reverting to 385.69 fixed the issue.

                        1 Reply Last reply Reply Quote 0
                        • Q
                          quakerdjj
                          last edited by quakerdjj

                          I set the output color format of NVIDIA on the control panel to YCbCr444 and then back to RGB, and the purple screen disappeared. but after rebooting it is necessary to repeat

                          1 Reply Last reply Reply Quote 0
                          • ShoonayS
                            Shoonay
                            last edited by

                            Driver 387.92 fixes everything! :D

                            1 Reply Last reply Reply Quote 2
                            • Q
                              quakerdjj
                              last edited by

                              thread closed

                              1 Reply Last reply Reply Quote 0
                              • Tim FriesenT
                                Tim Friesen
                                last edited by

                                NVIDIA drivers version 387.92 also resolved this issue for me. I am also on an Insider Windows build (release preview mind you).

                                1 Reply Last reply Reply Quote 0
                                • C
                                  chbimun
                                  last edited by

                                  Currently getting the Purple haze when I have my mini USB monitor on. It's a DoubeSight DS-U70 monitor that runs off the DisplayLink USB monitor driver.

                                  NVIDIA 23.21.13.8813: NVIDIA GeForce GTX 1080 (20171027)
                                  DisplayLink 8.4.2250.0: DisplayLink USB Device (20171019)

                                  Flux works just fine with the DisplayLink off but the moment I turn it on purple grey mess.

                                  1 Reply Last reply Reply Quote 0
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