f.lux f.lux forum
    • Recent
    • Popular
    • Register
    • Login

    f.lux auto-uninstalls after install

    Windows v4
    3
    15
    7.9k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • jwsl1200mk2J
      jwsl1200mk2 @herf
      last edited by

      @herf I'm unable to disable Webroot due to group policies. I probably could have it disabled but that would take an act of congress. I also have a laptop with Win 10 Pro and Webroot and f.lux works just fine on it. It's on the same domain as my PC and is managed by the same group policies so I don't think Webroot is the cause. Given my situation, disabling Webroot will be my last resort...

      1 Reply Last reply Reply Quote 0
      • herfH
        herf
        last edited by

        Does webroot leave any logs behind?

        (It is very unusual for an EXE to disappear without antivirus. We certainly never would delete our own app.)

        We are still scanning totally clean on virus total:
        https://www.virustotal.com/en/file/33c38e32739642e3dc9ecae3fba9266fea6242c937ab5133bcda75af5127537e/analysis/1503364137/

        1 Reply Last reply Reply Quote 0
        • aniMattorA
          aniMattor
          last edited by aniMattor

          As far as I can tell, I am running only Microsoft security essentials and Spybot Search and destory.

          I opened the install directory (appdata/local/fluxsoftware/flux) and then ran the installer again. Same thing, the app launched, then disappeared like before. But in the install directory, I could see these files and folders: medial, runtime, flux.exe, and uninstall. After the app shutdown I looked in the install folder and about three seconds later flux.exe disappeared from the folder leaving the two folders and uninstall. The uninstaller works, btw, when clicked.

          Edit: I uninstalled spybot, and tried again with the same result. I also disabled live protection for microsoft security essentials, all with the same result.

          1 Reply Last reply Reply Quote 0
          • herfH
            herf
            last edited by

            Can you try one of these ideas to see which process is deleting f.lux?

            https://serverfault.com/questions/458120/exe-files-being-deleted

            1 Reply Last reply Reply Quote 0
            • aniMattorA
              aniMattor
              last edited by

              I gave the process monitor a try. I filtered on activity inthe Flux install directory, and any Delete events. Here are screenshots of the results when attempting to install flux4.

              0_1503496157148_Delete events.jpg

              0_1503496331082_Directory activity.jpg

              1 Reply Last reply Reply Quote 0
              • herfH
                herf
                last edited by herf

                I do not have any of the "prey" activity. Assume you are running https://www.preyproject.com/?

                More worrisome is that regsvr32.exe seems to be actually deleting f.lux, which I've never seen before. This may be a malware version of regsvr32.exe.

                Can you get a different Antivirus and see if it can help?

                1 Reply Last reply Reply Quote 0
                • aniMattorA
                  aniMattor
                  last edited by

                  I didn't know how to read the report, so thank you on that front. I will definitely try a different malware/antivirus software!

                  1 Reply Last reply Reply Quote 0
                  • aniMattorA
                    aniMattor
                    last edited by aniMattor

                    I've run some malware scans. Microsoft security essentials comes up with nothing. Spybot S&D found a few tracking cookies. I'm currently running a scan with zemana anti malware, and it flags rgsvr32.exe as a "hollow process". When the scan is done I'll clean it and try installing flux again.

                    EDIT: update. i finished the Zemana scan, cleaned the defective files and I have successfully installed F.lux. I ran the process monitor during this install, and the delete events did not occur. Thank you for your help! I never would have gotten flux working, or found this bit of malware, without your help!

                    herfH 1 Reply Last reply Reply Quote 1
                    • herfH
                      herf @aniMattor
                      last edited by

                      @aniMattor :) :) :)

                      1 Reply Last reply Reply Quote 0
                      • jwsl1200mk2J
                        jwsl1200mk2
                        last edited by

                        I downloaded and tried Zemana as well but my problem persists. I'll see if I can disable Webroot and try again...

                        herfH 1 Reply Last reply Reply Quote 0
                        • herfH
                          herf @jwsl1200mk2
                          last edited by

                          @jwsl1200mk2 you could try procmon too - it is not that hard to do... :)

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Copyright © 2014 NodeBB Forums | Contributors