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    FIX for problems with the Windows 10 May update (1903/18362)

    Windows v4
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    • herfH
      herf
      last edited by

      4.107 rolling out now to beta - is a bit more careful with multiple monitor setups, should fix most cases.

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      • P
        phantom @herf
        last edited by

        @herf The 4.107 beta broke it again for me :( Just like before, instead of red tint I get grayscale. I thought that maybe the latest driver from AMD may fix it. But instead atikmdag.sys was causing blue screens on login screen all the time and I ended up rolling back to previous driver in safe mode.

        How can I go back to 4.106 which works fine for me?

        herfH 2 Replies Last reply Reply Quote 0
        • herfH
          herf @phantom
          last edited by

          @phantom do you have two monitors on the same GPU? This is a bug we are working around in Windows right now. Does it work if you disable one?

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          • herfH
            herf @phantom
            last edited by

            @phantom can you also check if your GPU is running in 8-bit or 10-bit mode on the desktop? https://www.amd.com/en/support/kb/faq/dh-008

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            • P
              phantom @herf
              last edited by

              @herf Yes, I'm using two monitors. I disabled them but nothing changes on either monitor. Both monitors are running in 8-bit mode.
              I've reinstalled flux and I'm back to 4.104 and can't update to beta version, even though the option in about menu is checked. I tried to check and uncheck the option, and to turn flux on/off multiple times but it doesn't seem to work this time.

              herfH 1 Reply Last reply Reply Quote 0
              • herfH
                herf @phantom
                last edited by

                @phantom I found a note online that older drivers are working, like

                https://www.amd.com/en/support/kb/release-notes/rn-rad-win-18-10-2

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                • P
                  phantom @herf
                  last edited by

                  @herf I tried to install those but it turns out they don't support the 2x00G series. Anyway, I used the 'clean uninstall' option this time and after restart (on whichever GPU driver version Windows provides, I didn't check) flux was working fine, but second monitor was inactive. So I installed the 19.7.5 version again and second monitor and flux work but... then I checked the Driver info and it says: AMD Radeon(TM) RX Vega 11 Graphics (20180730). I guess that's the Windows build-in driver. I don't understand why, there were no errors during installation. I tried to open the AMD app and it says that 'Radeon Settings and versions do not match' and to try to update to the latest version. Well, no thanks. I'm staying on the current version, I don't need the AMD Settings app to work anyway.

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                  • C
                    chaoscreater
                    last edited by

                    I tried everything, reg fixes, reinstalling Flux, disabling fast startup, resetting color profiles under Color Management, making sure night light is off, reinstalling Intel graphics drivers, etc.

                    Turns out, it was the stupid Lenovo Vantage app on my laptop that was causing the issue. You guys might wanna verify there are no apps controlling the brightness/colour.

                    0_1567738333419_2a7d8b26-10c6-4b51-8ded-82a796758956-image.png

                    B B R D C 5 Replies Last reply Reply Quote 1
                    • B
                      boleary @chaoscreater
                      last edited by

                      @chaoscreater Thanks!
                      Just found your solution! turned off Lenovo eyes saver and now my screen captures work great,
                      but my eyes hurt!

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                      • B
                        bravetraveler @chaoscreater
                        last edited by

                        @chaoscreater This solved the issue for me as well. I only created this account moments ago to say thanks.

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                        • B
                          bvandenbon
                          last edited by

                          I actually have this issue using any screenshot tool.
                          It's not related to a specific tool.

                          And indeed I also have the Lenovo Vantage app which is part of the issue.
                          Disabling it fixes it, however is indeed painful for the eyes.

                          So, the question is, why did it only break now. I hope the lenovo and microsoft guys can figure this one out.

                          1 Reply Last reply Reply Quote 0
                          • M
                            mojopriest
                            last edited by

                            Hi,
                            I have the most interesting issue with f.lux, which in my case runs on Win 10 laptop with an extra monitor.

                            The software stops running exactly 9pm. every day and has to be restarted to resume normal state.

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                            • R
                              romans9 @chaoscreater
                              last edited by

                              @chaoscreater I actually have to turn eye care on to get my screen close to normal brightness... Problem is still there with it off, flux disabled/uninstalled, etc. Any other ideas?

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                              • D
                                DukeCooke
                                last edited by

                                I have a Lenovo Thinkpad carbon X1 and this has also just started happening in the last week. I thought it was due to the "Night Light" being enabled too, so I turned it off, but it still does it. Even though my screen is obviously white now. Please can someone post the answer to this???

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                                • D
                                  DukeCooke @chaoscreater
                                  last edited by

                                  @chaoscreater Aha! Thank you. Yes, you're right. I thought it was my Night Light that I enable during the day to save my eyes. However, if I turn up the setting in the Lenovo Vantage App to full 6500, then renable my night light I'm all good :)

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                                  • C
                                    chaoscreater @romans9
                                    last edited by

                                    @romans9 Not sure why you're using Eye Care if you're already using F.Lux...? Also, Eye Care doesn't control the screen's max brightness, at least not for me. Lenovo Vantage isn't even a default system app. If you had to download Lenovo Vantage from Microsoft Store just to make your screen's brightness "normal", then I would say there's an underlying issue with your system. After a fresh install of Windows, the brightness should be as bright as what your system can do. It would look into reinstalling your Intel graphics drivers and any other graphics card drivers, reset them to default factory settings, etc etc.

                                    Turn off Night Light on Windows 10 if you're using it.

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      chaoscreater @chaoscreater
                                      last edited by chaoscreater

                                      @chaoscreater said in FIX for problems with the Windows 10 May update (1903/18362):

                                      I tried everything, reg fixes, reinstalling Flux, disabling fast startup, resetting color profiles under Color Management, making sure night light is off, reinstalling Intel graphics drivers, etc.

                                      Turns out, it was the stupid Lenovo Vantage app on my laptop that was causing the issue. You guys might wanna verify there are no apps controlling the brightness/colour.

                                      0_1567738333419_2a7d8b26-10c6-4b51-8ded-82a796758956-image.png

                                      Well, looks like Lenovo and MS took my fix and posted it without giving me credit. I posted this on the 6th and Lenovo and MS posted the same fix on the 9th and 10th respectively. Oh well..

                                      Anyway, this is slightly unrelated but might still help others. An alternative solution is to download Autohotkey, then create a .ahk script file and add the following into it and just run the script:

                                      #+s::
                                      {
                                      Send !{End}
                                      ;Send #+S
                                      Run, explorer.exe ms-screenclip:
                                      ;msgbox, test

                                      ;if WinActive("ahk_class Windows.UI.Core.CoreWindow")
                                      ;msgbox, test

                                      sleep 4000
                                      Send !{End}

                                      }
                                      return

                                      C 1 Reply Last reply Reply Quote 0
                                      • C
                                        chaoscreater @chaoscreater
                                        last edited by

                                        @chaoscreater said in FIX for problems with the Windows 10 May update (1903/18362):

                                        @chaoscreater said in FIX for problems with the Windows 10 May update (1903/18362):

                                        I tried everything, reg fixes, reinstalling Flux, disabling fast startup, resetting color profiles under Color Management, making sure night light is off, reinstalling Intel graphics drivers, etc.

                                        Turns out, it was the stupid Lenovo Vantage app on my laptop that was causing the issue. You guys might wanna verify there are no apps controlling the brightness/colour.

                                        0_1567738333419_2a7d8b26-10c6-4b51-8ded-82a796758956-image.png

                                        Well, looks like Lenovo and MS took my fix and posted it without giving me credit. I posted this on the 6th and Lenovo and MS posted the same fix on the 9th and 10th respectively. Oh well..

                                        Anyway, this is slightly unrelated but might still help others. An alternative solution is to download Autohotkey, then create a .ahk script file and add the following into it and just run the script:

                                        #+s::
                                        {
                                        Send !{End}
                                        ;Send #+S
                                        Run, explorer.exe ms-screenclip:
                                        ;msgbox, test

                                        ;if WinActive("ahk_class Windows.UI.Core.CoreWindow")
                                        ;msgbox, test

                                        sleep 4000
                                        Send !{End}

                                        }
                                        return

                                        Damn it, can't edit anymore. This is the updated script, use this instead. Thanks to @7empest from Autohotkey Discord for the help:

                                        #+s::
                                        wintitle := "Screen snipping ahk_class Windows.UI.Core.CoreWindow ahk_exe ShellExperienceHost.exe"
                                        Send !{End}
                                        Run, ms-screenclip:
                                        WinWaitActive, % wintitle
                                        While WinActive(winTitle)
                                        sleep 10
                                        ;MsgBox, test
                                        Send !{End}
                                        return

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                                        • U
                                          User_V1
                                          last edited by

                                          I'm trying to use f.lux with my new PC but the colours of the screen doesn't change, even with Windows Night Light turned off (i used that program in the past on a "Windows 8" who transitioned into W10 without major issues).

                                          0_1572165460716_driver settings.PNG

                                          1 Reply Last reply Reply Quote 0
                                          • herfH
                                            herf
                                            last edited by

                                            @user_v1 if updating this driver doesn't help, you can also try downgrading it. see in this thread https://forum.justgetflux.com/topic/7043/fix-for-problems-with-the-windows-10-may-update-1903-18362/47

                                            U 1 Reply Last reply Reply Quote 0
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