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    Windows 10 April 2018 Update issues

    Windows v4
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    • herfH
      herf
      last edited by herf

      Latest information

      June 3
      We are updating 17134 and later users to 4.73.

      v4.73: has a workaround that seems to fix the issue
      v4.72: tried to look for the problem and fix it as quickly as possible

      https://justgetflux.com/flux-setup4.exe has the latest version, and we are posting new builds to the main page also.

      Background

      Windows 1803 (build 17134, the April 2018 update) has a bug that resets color adapter settings every time a driver is added to the system. Bluetooth headphones, network adapters, etc. all do this.

      Some people who have devices attach and re-attach frequently have been experiencing f.lux flashing or disabling unexpectedly.

      1 Reply Last reply Reply Quote 0
      • H
        hba66
        last edited by

        Using 4.73 on Win10 1803 and still experience f.lux getting unresponsive after a while. It happens constantly. The only way to stop f.lux is by killing the job in task manager. But after a while, screen colours revert to standard and f.lux is again unresponsive.
        nVidia GeForce 650M and Intel HD 4000 (Optimus)
        Displaylink USB3 docking station with 2 FHD neovo displays
        8GB RAM

        Intel Corporation 10.18.10.4885: Intel(R) HD Graphics 4000 (20171211)
        DisplayLink 8.5.3459.0: DisplayLink USB Device (20180511)
        DisplayLink 8.5.3459.0: DisplayLink USB Device (20180511)
        NVIDIA 10.18.13.5946: NVIDIA GeForce GT 650M (20160215)

        Standard PnP-skærm, 344 x 194mm, built 2011
        Chromaticities:
        R=0.613281 0.361328
        G=0.307617 0.602539
        B=0.155273 0.103516
        W=0.313477 0.329102

        sRGB gamut: 78%, AdobeRGB gamut: 53%

        Standard PnP-skærm, 531 x 299mm, built 2016
        Chromaticities:
        R=0.629883 0.349609
        G=0.339844 0.634766
        B=0.150391 0.049805
        W=0.313477 0.329102

        sRGB gamut: 76%, AdobeRGB gamut: 54%

        Standard PnP-skærm, 531 x 299mm, built 2016
        Chromaticities:
        R=0.629883 0.349609
        G=0.339844 0.634766
        B=0.150391 0.049805
        W=0.313477 0.329102

        sRGB gamut: 76%, AdobeRGB gamut: 54%

        Windows Build: 17134

        1 Reply Last reply Reply Quote 0
        • herfH
          herf
          last edited by

          It is possible that the NVIDIA driver has an available update.

          Also, do you happen to know if the same issue occurs with the Displaylink monitors unplugged?

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          • H
            hba66
            last edited by

            It's the latest nVidia-driver.
            I'll try running it without Displaylink dock and return.

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            • R
              RtBBJ
              last edited by

              Same here.
              Win 10 1803 and 4.73

              Lenovo 510s.
              Intel HD Graphics 620

              The constant flashing seems to occur more after unplugging 2nd monitor.

              herfH 1 Reply Last reply Reply Quote 0
              • herfH
                herf @RtBBJ
                last edited by

                @rtbbj can you post your driver information too? This is presumably with Displaylink (USB) adapter?

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                • H
                  hba66
                  last edited by

                  I've now run without Displaylink dock for 40 min and still no crash. It does look like a problem with Displaylink. A little weird as Displaylink is recommending using f.lux instead of standard Windows (https://www.displaylink.org/forum/showthread.php?t=65442&highlight=night+light).

                  1 Reply Last reply Reply Quote 0
                  • herfH
                    herf
                    last edited by herf

                    I am not seeing any new bugs due to Displaylink when testing, so maybe it isn't that.

                    Our crash logs are very good for this version (maybe some are not getting through) - but there is one for the notifiers. Do you have any apps disabled/etc. that would show a notifier?

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                    • H
                      hba66
                      last edited by

                      I don't understand. Which notifiers?

                      1 Reply Last reply Reply Quote 0
                      • K
                        Kev1313
                        last edited by Kev1313

                        I believe I am having a similar problem to @hba66 and @RtBBJ . Flux v4 randomly freezes and becomes unresponsive after 20-40 minutes of use.

                        I posted it about in a separate topic (https://forum.justgetflux.com/topic/6409/latest-flux-version-becoming-unresponsive-after-about-20-40-minutes-consistently-and-stopping-color-effects). Driver Info output is located there as well.

                        I had no issues with the same setup for Flux v3 - issues started immediately after upgrading to v4.

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                        • H
                          hba66
                          last edited by

                          4.74 seems to have fixed the problem with crashes when connected to Displaylink. Great! Thanks!

                          1 Reply Last reply Reply Quote 1
                          • D
                            deanawat
                            last edited by

                            When the most recent update came out, I have Windows 10, I have a strobe effect thing happening just as the evening change happens.

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              danaandpete @deanawat
                              last edited by danaandpete

                              @deanawat I am also having the same issue. I am using Windows 10 on a laptop with nothing else plugged in except a mouse. I do most of my computer time at night when the filter is most needed. I don't want to have to disable it but the strobe effect is making me sick.

                              1 Reply Last reply Reply Quote 0
                              • herfH
                                herf
                                last edited by

                                Okay this is likely due to Windows Night Light.

                                We pushed 4.75 which might fix it:
                                https://justgetflux.com/flux-setup4.exe

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  haanuman @herf
                                  last edited by

                                  @herf I can confirm that the issues that @deanawat and @danaandpete were facing are actually resolved in the latest update that 4.75 Thanks team!

                                  L 1 Reply Last reply Reply Quote 0
                                  • W
                                    Williams951
                                    last edited by

                                    Windows 10 1803 has been available to download since April and has been pushed out by Microsoft since May.

                                    Speedy adoption could be a sign the update is being welcomed by Windows 10 users, which might be true if it weren't for all the problems they have been facing.

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                                    • B
                                      BaritoneJP
                                      last edited by

                                      I'm not able to install version 4. I'm getting a "Windows cannot access the specified device, path, or file" message. I've tried both the "flux-setup.exe" and the "flux-setup4.exe".

                                      I've also tried the version 3 install and it worked (from the same download location on my PC.)

                                      Any suggestions?

                                      herfH 1 Reply Last reply Reply Quote 0
                                      • herfH
                                        herf @BaritoneJP
                                        last edited by

                                        @baritonejp Do you have antivirus?

                                        B 1 Reply Last reply Reply Quote 0
                                        • B
                                          BaritoneJP @herf
                                          last edited by

                                          @herf Yes, I do.
                                          Remember that version 3 installed without any issues.

                                          herfH 1 Reply Last reply Reply Quote 0
                                          • herfH
                                            herf @BaritoneJP
                                            last edited by

                                            @baritonejp yes, many programs are whitelisted by AV companies by hand (especially old ones), so anytime we ship a new version, there is a risk that it is accidentally flagged.

                                            Could you could post information about which AV you have, and if f.lux installs properly when it is disabled?

                                            1 Reply Last reply Reply Quote 0
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